The decision observer. A noble, yet infamous role that nobody in a corporation would enjoy taking. There’s no win for this person. https://t.co/hjyabaNVTe
Can’t imagine a single leader I know embracing this approach. Let alone convincing his/her peers to do the same during a major strategic decision. https://t.co/KgmYsM7cr5
If you are interested in knowing more about it, this refers to the paper “The Role of Actively Open-Minded Thinking in Information Acquisition, Accuracy, and Calibration” – https://t.co/0An03ymi4Z https://t.co/KVCRIwj8f0
A bias is a systematic error in a specific direction, over and over. When it’s not the case (apparently very often), the error depends on noise. https://t.co/PXw0uDan7t
In other words, you can hire more “high quality” employees to try and improve the output of a company, but what really matters is how each employee reacts to the specific situations that lead to the output.
The key takeaway of the book. The inconsistency in the output of a company, a university, a hospital, etc. is mainly caused by the different personalities of the individuals in charge of the decisions relevant for the output. https://t.co/NGjPVKXngu