1/ @McKinsey advises:
“Make everything a product. To optimize application functionality and mitigate technical debt, #CIOs need to shift from “IT projects” to “products”—the technology-enabled offerings used by customers and employees.” https://t.co/oXWdI1FyIW
2/ The problem with this recommendation is that it requires a radical cultural transformation for the people that are appointed as “Product Owners”. Many of them couldn’t even answer a basic question like “what’s the average customer satisfaction of your product?”
3/ CIOs (or any other product portfolio owner) that assign the “product owner” title to individuals without an entrepreneurial and customer service-oriented mindset are up for an unpleasant surprise as most just act as product managers.
4/ At the same time, “product owners” must be empowered to do their job. And that requires freedom to explore, budget for measurement tools (if they are not already present), and accountability in delivering.
There’s little you can do if you can’t even measure your customers.
One of the most fascinating interactions with technology I ever witnessed is this: a Gen Z user systematically and *happily* snubbing a computer with a 24″ display to write longform pieces and consume videos for hours on the (comparatively) tiny screen of an old iPhone 6s. Daily.
When I see something like this, I don’t think that the Gen Z users are out of their mind. I think I’m missing something really big and I better pay attention.
1/ In the last 2 years, I went through 2 evolutions that enormously changed the way I highlight books and articles. The 1st one was when I started using @readwiseio. Getting back my own highlights via email made me rethink what I capture and why.
2/ The 2nd was when I started publishing all my highlights on my personal website. Knowing that the highlights are being read by somebody else has forced me to focus on the essence of the knowledge I want to retain (and share).
Q for Twitter collective: who’s the most knowledgeable about #graphene to follow?
(not somebody that just passes the news, please)
Aligned with the articles and charts from The Economist that I published yesterday. The investment world is converging towards the same models >
Sequoia dramatically revamps its fund structure as it looks to rethink venture capital model https://t.co/vNbcQtgC3r