February 15, 2021
One of the worst things that startup founders (or any company owner) can do is letting their customer service lying to the customers.

Trust is the only asset that sets you apart from market noise. Destroy that and you become just a commodity, replaced at the first opportunity.

This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.