December 12, 2020
The biggest disservice you can do to your customers is “chasing the squirrel”. I had hundreds of conversations with F500 and GF2000 to know how they feel about it and what’s the impact on the business relationship. Without a long-term strategy you are just powerless reacting. https://t.co/vzsThxpQPX
Original tweet: https://twitter.com/giano/status/1337740824340287488
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.