October 27, 2020
The fact that you need to pay a third-party like @GetHuman and/or complain on Twitter just to get to talk to a product/service provider is a clear sign that we need strong #regulations to better protect customers. https://t.co/5zO0RtDK0R
Original tweet: https://twitter.com/giano/status/1321071678949105666
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.