September 4, 2020
Interesting (albeit unsurprising) article. The main problem is that purchasing an item on @Amazon has become a much longer research process. And that significantly impacts their relentless effort to provide a frictionless experience.

This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.