May 25, 2020
Too little research has been done about UX in history. We still don’t understand the true impact of a frictionless experience on customer experience and sales. That’s an exciting opportunity I wish more startups would focus on. https://t.co/jXHIYdiVQn
Original tweet: https://twitter.com/giano/status/1264900430519287809
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.