February 24, 2020
@McKinsey I have said for years that the design of enterprise IT offering must take into account the generational shift in the audience and the different expectations in terms of ease-of-use, speed, and availability. #FrictionlessIT is not just a hashtag I made up. It’s a biz imperative.
Original tweet: https://twitter.com/giano/status/1231904186503176193
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.