February 21, 2019
The difference between selling something and building a business relationship is support. How quickly, reliably, and competently you address your customers issues makes or breaks the trust. Once the trust is broken, sooner or later you’ll be replaced. https://t.co/FTmbrleCko

This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.