February 21, 2019
Dear @Apple,
You made me wait 5 days to bring a MacBook Pro with a broken keyboard to the Genius Bar, and now you are keeping the machine for 10 days to repair.

What professional, across any industry, can afford to be without a computer for 10 days? Tell me.

This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.