If returns are frictionless, this is massive > Amazon Prime Wardrobe lets you try on and return clothes free https://t.co/Y6Q13pYAge https://t.co/Qk7QfGppzj
@markrussinovich @bernardgolden 2/ as different adoption phases require different focus in message. What message is the gold one for the tipping point?
@markrussinovich @bernardgolden 1/ It would be fun to map the problem focus in this chart: scientific problem > engineering problem > business problem > org problem