April 19, 2017
Packaging existing features as a bot is just not right. If you want humans to use it, a bot has to act as a human, not as an app over chat.
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Original tweet: https://twitter.com/giano/status/854612134612938753
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.