November 10, 2016
It’s SO easy to say “we do what’s the best for the customer”. Actually doing it requires a level of empathy that very few have.
Original tweet: https://twitter.com/giano/status/796749740977377280
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.