January 17, 2012
@michael_keen Hopefully customers looking for VSM know why they need VSM: process governance, service provisioning, service-centric portal.

This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.