December 9, 2021

@davegraham @mbbroberg My original comment was more about not listening at all, or listening only to a criticism that immediately impacts the brand image.

I meant something significantly more profound and longer-term.


This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.