December 1, 2021

@krmarko One day, us vendors will learn that tools alone do nothing particularly effective. For customers to truly return on the investment, you can only sell a bundle made of four indivisible elements:

– tool
– tool training
– operational best practices
– change management activity

Original tweet: https://twitter.com/giano/status/1466108960117870598
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.