October 27, 2020
I used Twitter for 10y now and, invariably, every time I complained about poor or unreachable customer service, I got my problem fixed.

@Twitter should ask vendors to pay for this as it’s providing a free customer service infrastructure while they have made theirs inaccessible.

Original tweet: https://twitter.com/giano/status/1321117062220128256
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.