May 21, 2020
No research could be crisper in explaining the sense of “Frictionless experience” and Frictionless IT that I kept talking about for years. Must-read and must-subscribe. > “What the challenger banks did differently” by @PeteRamsey https://t.co/zWmxpYG0LT
[snapshot url=”https://builtformars.co.uk/banks/”]
Original tweet: https://twitter.com/giano/status/1263436408745844741
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.