April 3, 2020
After 30mins of browsing (so you can tell my determination) and a dozen tabs open, I came to the conclusion that is impossible to contact @DeutschePostDHL or @dhlexpressuk and speak with a human being.

The only thing that chatbots are doing is impacting brand trust. You’ll see

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Original tweet: https://twitter.com/giano/status/1246080676329381889
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.