- APPROACH TO JUDGMENT
- Substitution
- “Did the group’s choice of evidence and the focus of their discussion indicate substitution of an easier question for the difficult one they were assigned?”
- “Did the group neglect an important factor (or appear to give weight to an irrelevant one)?”
- Inside view
- “Did the group adopt the outside view for part of its deliberations and seriously attempt to apply comparative rather than absolute judgment?”
- Diversity of views
- “Is there any reason to suspect that members of the group share biases, which could lead their errors to be correlated? Conversely, can you think of a relevant point of view or expertise that is not represented in this group?
- Substitution
- PREJUDGMENTS AND PREMATURE CLOSURE
- Initial prejudgments
- “Do (any of) the decision makers stand to gain more from one conclusion than another?”
- “Was anyone already committed to a conclusion? Is there any reason to suspect prejudice?”
- “Did dissenters express their views?”
- “Is there a risk of escalating commitment to a losing course of action?”
- Premature closure; excessive coherence
- “Was there accidental bias in the choice of considerations that were discussed early?”
- “Were alternatives fully considered, and was evidence that would support them actively sought?”
- “Were uncomfortable data or opinions suppressed or neglected?”
- Initial prejudgments
- INFORMATION PROCESSING
- Availability and salience
- “Are the participants exaggerating the relevance of an event because of its recency, its dramatic quality, or its personal relevance, even if it is not diagnostic?”
- Inattention to quality of information
- “Did the judgment rely heavily on anecdotes, stories, or analogies? Did the data confirm them?”
- Anchoring
- “Did numbers of uncertain accuracy or relevance play an important role in the final judgment?”
- Nonregressive prediction
- “Did the participants make nonregressive extrapolations, estimates, or forecasts?”
- Availability and salience
- DECISION
- Planning fallacy
- “When forecasts were used, did people question their sources and validity? Was the outside view used to challenge the forecasts?”
- “Were confidence intervals used for uncertain numbers? Are they wide enough?”
- Loss aversion
- “Is the risk appetite of the decision makers aligned with that of the organization? Is the decision team overly cautious?”
- Present bias
- “Do the calculations (including the discount rate used) reflect the organization’s balance of short- and long-term priorities?”
- Planning fallacy
From Noise (Daniel Kahneman, Olivier Sibony, Cass R. Sunstein)