Spend less time shipping products and more time listening to customers

With the benefit of hindsight, Hykes believes that Docker should have spent less time shipping products and more time listening to customers. “I would have held off rushing to scale a commercial product and invested more in collecting insight from our community and building a team dedicated to understanding their commercial needs,” Hykes said. “We had a window in 2014, which was an inflection point and we felt like we couldn’t wait, but I think we had the luxury of waiting more than we realized.”