September 9, 2019
If your product has poor documentation (or the documentation is hard to access), then your product is poorly understood. If it’s poorly understood, people (inside and outside your org) will seek alternatives that solve the exact problems you already solve.
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Original tweet: https://twitter.com/giano/status/1171049524355358722
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.