August 6, 2013
During evaluations, always ask to your customer references how often they used PSO, and to the vendor how many fixes went back into product.
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Original tweet: https://twitter.com/giano/status/364761658045898753
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.