September 5, 2017
I met way too many ppl that listen to customers as an exercise in subjective validation, or to feed a confirmation bias.Leaders must stop it

This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.