October 18, 2013
RT @krmc: Good summary of Twitter DM change impacts on customer engagement by @JSussin http://t.co/zvCP5Q5LMY < Vendors must read this post.
[snapshot url=”http://blogs.gartner.com/jenny-sussin/2013/10/18/the-twitter-dm-change-and-its-impact-on-social-customer-engagement/”]
Original tweet: https://twitter.com/giano/status/391257445529812992
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.