September 3, 2019
It’s critical to remember that a “digital transformation” is not inherently good. I have seen many real world examples of companies that have digitalised their services through ineffective tech and/or poor design choices. A bad DT investment only makes you bad at scale.

This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

I archive all my tweets here.