September 3, 2019
4/ – An exceptional customer experience, the only thing that could make retail shopping more appealing than online shopping, with unusual perks like a personal shopper or coffee/water offered at the arrival, are reserved only to the ultra-rich, and only in specific kind of shops.
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Original tweet: https://twitter.com/giano/status/1168928121216786433
This is one of the many thoughts I post on Twitter on daily basis. They span many disciplines, including art, artificial intelligence, automation, behavioral economics, cloud computing, cognitive psychology, enterprise management, finance, leadership, marketing, neuroscience, startups, and venture capital.

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