Not only data is the new oil, but also the indispensable resource to train AI. Tech leaders increasingly losing access to data are doomed.

So first you reintroduce values like H2H business transaction and obsession for What’s best for the customer, then you change how you hire.

AI is not ordinary SW. We need devs acutely aware of what they are doing and the implications of their actions when they develop/implement.

Developing AI represents the biggest risk we have ever taken. It starts at the HR level, where we must hire ethical data scientists and devs

@bringyourownid If you don’t start hiring ethical devs and data scientists, nobody will think twice about how to develop and implement AI. Huge risk.

I met way too many ppl that listen to customers as an exercise in subjective validation, or to feed a confirmation bias.Leaders must stop it

B2B is a delusion. It always boils down to Human 2 Human (H2H). You get poor products because you are the first dehumanizing your customers.

Increasing competition for attention, the huge risks of AI, demand new HR practices. Candidates should be eval about ethics, not just skills

Presenting a “What’s best for the customer?” scenario to candidates should be standard HR practice. It’s not.

When you go to work you have to remember and remind yourself constantly that you are building a product or a service for another human being