The facebook-ification of LinkedIn.

Either on purpose, as LinkedIn sees an opportunity to capitalize on the current situation, or out of algorithmic natural selection of posts, it’s starting to feel very, very tangible.

It’s a dangerous path.

If this sentiment spreads, @fig has the chance to become an industry-wide CLI platform. One that becomes a must-have for new users. https://t.co/n4cWPDHrBC

RT @Glennbridge: @giano @Miele_Press @Miele_GB Miele Australia is also hopeless. 90min wait times on the phone after website says there is…

Customers come 1st. No matter the cost. You must be obsessed with customers perspectives and satisfaction. When you design products, when you sell services, when you answer distressed calls, when you send support, when you fix the problem.

Only token you’ve left to spend: trust

@dwellington @Miele_Press @Miele_GB I would absolutely discourage you from buying from them. Unless you are happy to wait 6 weeks and counting to get your dishwasher (a mission-critical appliance in a first-world busy life) repaired.

If we would do this in the IT industry, we would be jobless tomorrow.

@Glennbridge @Miele_Press @Miele_GB I also wrote over LinkedIn to the Managing Director of the Miele Global Services, and President of the Board, Ms Anna Meduna.

It’s important that the #Miele board of directors understands what is happening to their customers.

@Glennbridge @Miele_Press @Miele_GB I sent a message to Mr. Markus Miele over LinkedIn to inform him about the situation. I hope he reads it.

If you have his email address, I’d like to get in touch with him in that way, as well.

I’m astonished to discover that @Miele_Press support in the UK is *miserable*. I’ve never seen anything like that for a company of such calibre.

Where has German pride gone?

After what I have experienced for over one month now, I will NOT recommend #miele to anybody. @Miele_GB

I’m not sure how many people truly realize how underdeveloped the Italian market is. https://t.co/C5QYjBuR4p

2019: “49 percent of the top ten thousand largest sellers on Amazon were based in China, according to Marketplace Pulse, a research firm that monitors the site.”

From “Amazon Unbound” (Brad Stone)